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"SLOW Speeds with Charter Pipeline"

Home Cable Internet Conferences Service (Public)
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Original message

sc_lil_devil	12/11/2001, 01:37 AM ()
"SLOW Speeds with Charter Pipeline"
I recently changed over to charter pipeline because of the @Home bankruptcy, and since that time I have been on the phone 23 times with tech support and over 12 hours of hold time and I still can't get an answer on why I am only downloading 40KB when I signed up for the fastest package they have at 1MB. Is anyone else having this problem? What are they telling you is the reason?
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