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Troubleshooting

Home Cable Internet Conferences Troubleshooting

User Support
 
Topics Discussion Information
Wireless Problems
Having problems with my wireless connection recently. Can access some webpages, but others refuse to load. Also instant messenger will not load.
Chris
0 messages
0 06/04/2004 02:34 AM
unable to connect to cable modem via ethernet
Via Usb connection it works correctly, but i want to connect 2 computers to a cable modem(motorola 4200e), one via USB and another via etherne
chleba
3 messages
0 05/12/2004 02:19 AM
OMG, it's finally over!
Just thought I�d drop by and say thanks to all the people who tried to help me with my internet problems. AAARGH!!!! I almost missed turni
kennasmom70
0 messages
0 05/07/2004 04:01 PM
Very slow internet connection!!!
I have two computers hooked up to a router and the router is hooked up to a cable modem. For some reason my internet connection is extreamly slow when
Chris
5 messages
0 04/29/2004 02:06 PM
Data light on the modem is flashing
On my modem, the data light is almost constantly flashing. I know it should be flashing when I'm sending or receiving data, but when I'm not
Russ
1 messages
0 04/29/2004 01:56 PM
Network slows down with RR Cable modem connected
OK, I'm baffled. My network slows down when a RoadRunner cable modem is connected to it. Here's the configuration: 1 5-port 10/100BaseT
Jon Elliott
0 messages
0 04/15/2004 04:00 AM
Roadrunner Problems
I have a PC connected to RR for about 4 years now and no problems..UNTIL.. 2 days ago when I shut down the modem and tried to connect my new laptop to
Tom
3 messages
0 04/10/2004 01:34 AM
RR hell, any suggestions?
After 3 months of Road Runner techs checking my system due to basically no connection or extremely slow speeds (less than a 56K), they STILL CAN
Paul
4 messages
0 04/10/2004 01:29 AM
wireless router lock-ups
Hello, I was hoping someone can help me with a problem with a Siemens SpeedStream SS2624 (version 2) wireless router. The scenarios a
Mark
1 messages
0 02/29/2004 01:09 AM
SB4100 Disconnecting (differnet from others)
Hello, I have noticed lateley that my 4100 modem will disconntect itself. The power stays on but the receive, send, online buttons go o
Ray W.
8 messages
0 02/09/2004 06:13 AM
2 Cable modems, 2 separate IP's, one line-MAJOR LAG!!
Was wondering if you folks could give me your opinion on something. I am a Comcast customer. (I know, I know but it is all that we have here)
rebound
1 messages
0 01/19/2004 09:44 PM
SB4100 and my router don't work all of a sudden
I have a SB4100 modem, a linksys router and network consisting of one ME PC and one XP PC. Until this past weekend all was well, never had a
Al
5 messages
0 01/19/2004 09:31 PM
Cable Modem problem
I have a router linksys befsr81-ca ver. 2 and a cable modem surfboard sb4220. When i connect my computer to the modem, it work. The led(100Mbs)
Renaud Aube
3 messages
0 01/19/2004 09:23 PM
Spliter/Signal Strength Problems with Modem
Hey, I've been experiencing a rather odd problem. I'll explain my situation: Three years ago, we purchased cable inte
Ravage_Dselth
1 messages
0 12/24/2003 05:52 PM
Power on the network out of range
Can someone please help. I am with comcast and their wonderful support department could not explain to me what "My power on the network is out of ra
Greg
0 messages
0 12/08/2003 02:29 AM
AOL Instant Messenger
Going from dial-up to broadband cable. Using Motorola SB5100 cable modem & BR700 router. Heard that firewall will prevent some apps (like Instant
Norm
1 messages
0 11/18/2003 03:09 PM
Problem with spikes in service
Hi, I just found this forum and wonder if you could possibly help. This is the situation. I have Comcast Cable for interest only (not tv). I ha
Nancy
2 messages
0 09/27/2003 11:52 PM
Unable to connect 2 PC's with USR Router and Cable Modem
This is my setup: 2 PC's one with Win 98, one with Win XP using USR 8000 Router and cable modem. Unable to get connected to internet
Sparhawk
0 messages
0 09/18/2003 03:18 PM
wireless link signal erratic
My desktop is hardwired to wireless router and the network connection is reliable. Wireless connection to my laptop, however, has become erratic.
Greg Meyers
0 messages
0 09/14/2003 06:23 PM
Lost Connection
I recently started using a laptop and began switching everything over from my PC. My cable internet connection worked for about a week and now it doe
Steve G
0 messages
0 08/26/2003 03:41 PM
Moved and Have same ISP, but still can't connect through cable internet for some reason.
I just moved and have cable internet at my new place through the same ISP as before. I went to connect my computer to the internet via the same hub I
Grant
0 messages
0 08/23/2003 00:05 AM
Tech question - Cable Modem RCA DCM215 - 225 - 226 -235
Help I bought a RCA cable modem without a power supply and I am trying to figure out the power on the 4 pin plug from the AC adapt. any help
RCA problem
1 messages
0 07/28/2003 00:09 AM
Newsgroup Message Attachment Downloads
I recently started cable modem service and I visit various newsgroups using Free Agent. I was surprised that downloading message attachments took soo
AJ
0 messages
0 07/21/2003 01:56 AM
all buttons not showing up
For some reason buttons on web pages are not showing up. The buttons, links, tabs at top of pages, go buttons on search pages are not showing u
angabre
0 messages
0 07/09/2003 01:22 PM
random disconnects
I too am having disconnect problems with a Motorola SB5100. 5 Comcast techs have told me not us. Motorola says not us (but did offer to switch modem
Larry
0 messages
0 06/11/2003 01:23 AM
Loosing Connection
I am pulling out my freakin' hair!!!!!!!!! I have two computers connected to a cable modem (road runner) and they are net
Dave
8 messages
0 06/11/2003 01:21 AM
cable speed
i took the modem speed test and it said i have 19 its a cable modem i want to know how to make it faster
anna8297
1 messages
0 06/07/2003 03:23 AM
Random Disconnects
I am a new subscriber to cable internet. All seems fine, but occasionally (every 2 or 3 days), the connection seems to drop for a few minutes
WCM
4 messages
0 05/30/2003 00:00 AM
begging for help.......
Ever since ive had my cable service its been a nightmare. for three weeks out of a month i have almost no connection w/ pings of no less then 500 an
Joe
6 messages
0 05/21/2003 11:50 PM
Cable outage
After 2 years with RoadRunner I suddenly couldn't get online. Customer Support said there were no outages so they'd have to dispatch a technician.
Butchell
1 messages
0 05/12/2003 09:05 PM