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"Cable Modem problem "

Home Cable Internet Conferences Troubleshooting (Public)
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Original message

Renaud Aube	02/12/2003, 09:58 PM ()
"Cable Modem problem "
I have a router linksys befsr81-ca ver. 2 and a cable modem surfboard sb4220. When i connect my computer to the modem, it work. The led(100Mbs) at the back of the modem is on.But when i connect the router it don't work. The link led is flashing and the led(10Mbs) at the back of the modem is on. What is the problem. Many technicien have come but they didn't find the problem.What can i do? Please help me you are my last resort.
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Table of contents

RE: Cable Modem problem , R.R tech from NY, 07/19/2003, (1)

RE: Cable Modem problem , R.R tech from NY, 07/19/2003, (2)

RE: Cable Modem problem , Pedro, 01/19/2004, (3)

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Messages in this topic

R.R tech from NY	07/19/2003, 10:33 PM ()
1. "RE: Cable Modem problem "
>I have a router linksys befsr81-ca >ver. 2 and a >cable modem surfboard sb4220. When >i connect my computer to >the modem, it work. The >led(100Mbs) at the back of >the modem is on.But when >i connect the router it >don't work. The link led >is flashing and the led(10Mbs) >at the back of the >modem is on. What is >the problem. Many technicien have >come but they didn't find >the problem.What can i do? >Please help me you are >my last resort.
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R.R tech from NY	07/19/2003, 10:34 PM ()
2. "RE: Cable Modem problem "
you should down load and flash the BIOS from the router company
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Pedro	01/19/2004, 09:23 PM ()
3. "RE: Cable Modem problem "
Tell your cable company to make sure you are receiving a valid IP for your router and a valid IP for your PC. Tell them to ping your router when is connected and to ping the PC after that. good luck!
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